Refund Policy

At Amoyy Health Care , we value your satisfaction with our products and services. Our Refund Policy outlines the procedures and conditions under which refunds are granted for purchases made on our website. Please read this policy carefully before making a purchase.

1. Eligibility for Refunds:

Refunds may be granted in the following circumstances:
The product is defective or damaged upon receipt.
The wrong item was shipped to you.
You received a product that does not match the description on our website.
Refund requests for reasons other than those listed above, such as a change of mind, may not be eligible for a refund. Please refer to our Return Policy for such cases.

2. Refund Process:

To request a refund, you must contact our customer support team at [This email address is being protected from spambots. You need JavaScript enabled to view it. ] within  30 Business days of receiving the product.
Please provide the following information in your refund request:
Your order number.
A clear description of the issue with the product.
Supporting evidence such as photographs, if applicable.

3. Inspection and Approval:

After receiving your refund request, we will review the information provided.
In some cases, we may request that you return the product to us for inspection. We will provide instructions for the return process if necessary.
Once we have inspected the product and confirmed the issue, we will notify you of the approval or rejection of your refund.

4. Refund Options:

If your refund request is approved, we will initiate the refund process.
Refunds may be issued in one of the following ways:
Reversal of the original payment method (e.g., credit card, PayPal).
Store credit or a Voucher , which can be used for future purchases.
Refunds will be processed within [ 3-5 ] business days after approval.

5. Non-Refundable Items:

Some products may be marked as non-refundable in their product descriptions. These items are not eligible for refunds unless they arrive damaged or defective.

6. Contact Information:

If you have any questions or need assistance with the refund process, please contact our customer support team at [This email address is being protected from spambots. You need JavaScript enabled to view it.] 

7. Changes to this Policy:

Amoyy.com reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes to this policy will be reflected on our website. It is the responsibility of the customer to review this policy periodically.
By making a purchase on Amoyy Health Care , you acknowledge and agree to the terms and conditions outlined in this Refund Policy. We are committed to providing you with a hassle-free shopping experience and addressing any issues that may arise promptly and fairly.

Thank you for choosing Amoyy Health Care  . We appreciate your business and trust in our products and services.